3/02/2020

So if you have this issue (Android Only) on fitbit recently

So if anyone notices that recently Fitbit has given out a new app update but has nowhere near the idea on how to find out this centrifugal idea of either having no notifications or all of them but you get this annoying notification won't let you remove or swipe it away (like when taking screenshots of the lock screen!!) and it's bothering you here are some ideas to help you through it. Sorry for the length!

Begin:


It seems that Fitbit wants to mentally mess with us, you can either turn off the weird notification /sync page notification that stays on each day while on the lock screen or you can keep the notifications and get rid of the "keep alive widget" as mentioned above but it looks like you can't do both, which, in turn, bothers me because it would be good to have that as a separate setting in the section...



Android Only

For those who want to have notifications on and but turn off "keep-alive" (which allows communications and does the background syncing, albeit without syncing any new info or syncing very often). please follow the next few answers...



1.load up your today screen inside Fitbit app

2.scroll down on the area where it says "today" like you were refreshing/syncing

3.tap onto the name of your Fitbit device (ie ionic, charge, etc)

4.and scroll down to the bottom and turn on "keep alive widget"

5.ta -da! you've done it



but if you want to keep the "keep-alive" app off but get notifications and set allow notifications

1. turn off the "keep-alive" switch/button/slider

2. exit the Fitbit app

3.and load the settings app inside the phone (android)

3a.if you can't find the settings app, just look for a folder named apps on one of your pages

3b.tap the apps folder

3c.find the settings icon and tap on it

4.open apps and scroll down to find Fitbit

5.tap on "Fitbit"

6.scroll down to "app settings"

7.look for "notifications"

8.tap "notifications"

9.slide "on" the "allow notifications"

10. Voila!!



Keep in mind you cant have both set up at the same time...

I hope this helps and Keep Fit!

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